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The project purpose was to replace existing systems automating key business processes for trade and technical centers, including gross and retail sales of cars, spare parts and accessories, warehousing Inventories and the car’s service maintenance with a solution that, as a minimum, replaces existing functionality. The old IT solutions did not meet the modern business requirements of the company, represented uncoordinated tech platforms requiring costly maintenance and support.

As some part of the car-dealer’s business had been automated, there was a need to integrate new solutions with the working ones and eventually replace them with new functionality.

To optimize business processes and infrastructure of the company.

To support the Toyota Service Marketing (TSM) methodology.

to decrease costs and time spent on the system modifications.

To maintain offices work within a global information structure.

BUSINESS BENEFITS GAINED

Responsive Solution

CRM module has been successfully developed and implemented in 20 centers around the country.

Our Marketing Solution

To hasten the system development and implementation and to reduce the time between first release and receiving feedback from users, we chose Ruby On Rails and the Scrum methodology to follow.

To automate the work with clients, we developed the most popular module – CRM. The module includes virtual desktops for each employee role interacting with the dealer’s clients. The desktop includes a set of tasks concerning customer support.

CRM MODULE FEATURES

“Service”, “Spares”, and “Accounting” modules for services and documents circulation automation.

Navigation without browser pages reload.

Flexible security system, which allows adding and editing access rights of the users.

Interface for the interaction with the previous systems used by the customer.

Applications

Inventory

To hasten the system development and implementation and to reduce the time between first release and receiving feedback from users, we chose Ruby On Rails and the Scrum methodology to follow.

To automate the work with clients, we developed the most popular module – CRM. The module includes virtual desktops for each employee role interacting with the dealer’s clients. The desktop includes a set of tasks concerning customer support.

CRM MODULE FEATURES:

Winner of Front End
Front End Design

We’d like to thank Dealer Intelligent for the exceptional technical services provided for our business. Dealer Intelligent professionals met all the requirements we had.

Master CRM
Marketing CRM

They are very sharp and have a high-quality team. I expect quality from people, and they have the kind of team I can work with. They were upfront about everything that needed to be done.

Sales Admin CRM
Sales CRM

Dealer Intelligent team not only knew well how to build a partnership-based working process, but also offered sensible suggestions and advice helping us to reach the long-term business goals.

Events management

CRM module has been successfully developed and implemented in 20 centers around the country.

BUSINESS BENEFITS GAINED:

Webmail

To hasten the system development and implementation and to reduce the time between first release and receiving feedback from users, we chose Ruby On Rails and the Scrum methodology to follow.

To automate the work with clients, we developed the most popular module – CRM. The module includes virtual desktops for each employee role interacting with the dealer’s clients. The desktop includes a set of tasks concerning customer support.

CRM MODULE FEATURES

“Service”, “Spares”, and “Accounting” modules for services and documents circulation automation.

Navigation without browser pages reload.

Flexible security system, which allows adding and editing access rights of the users.

Interface for the interaction with the previous systems used by the customer.

Auto Aid
4711 Yonge St 10th Floor, Toronto, ON M2N 6K8 (855) 573-7274 support@autoaid.ca sales@autoaid.ca info@autoaid.ca
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